Our Foundational Commitment to Data Security

At my store, we are deeply committed to protecting the privacy of our UK customers. This Privacy Policy is our assurance of transparency and accountability regarding your personal data, governed by the stringent requirements of the UK General Data Protection Regulation (UK GDPR). We believe that earning and maintaining your trust is as essential as providing you with high-quality tools.

What Personal Data We Process

When you interact with my store, we collect and process data strictly necessary for our commercial operations:

Identity and Contact Data: Name, billing and delivery information, and professional details (where applicable for B2B orders). This is essential for fulfilling your tool orders.

Transaction Data: Details about the products and tools you have purchased, payment method (though payment details are not stored on our servers), and delivery tracking information.

Technical Usage Data: Your Internet Protocol (IP) address, browser type, device information, and how you navigate our online catalogue. This is crucial for optimizing our platform and preventing fraud.

The Role of Cookies in Our Operations

Our online store utilizes cookies to enhance your shopping experience, remember your preferences, and allow tools to be added to your basket. We use two main types of cookies:

Strictly Necessary Cookies: These are essential for the website to function, enabling core features like security, network management, and accessibility. They do not store any personally identifiable information and are deployed immediately upon visiting the site.

Analytical and Performance Cookies: These cookies help us understand how visitors interact with our tool catalogue. They track data such as which product pages are most popular and how customers navigate the site, allowing us to continuously improve our platform’s functionality and durability in terms of user experience. We only deploy these after receiving your explicit consent via our cookie banner.

Your Rights Under UK GDPR

You retain full control over your personal data. You have the right to request access to the data we hold, request its correction if inaccurate, or request its complete erasure (the ‘right to be forgotten’). We have established internal processes to ensure all requests are handled diligently and professionally, reflecting our commitment to a high standard of service attitude. We do not sell your personal data to any third parties for marketing purposes.